Jack Berberian, CEO, SecureNetMDJack Berberian, CEO
According to a Global Market Insights report, the global IT managed services market will surpass $350 billion by 2026. The seismic events of 2020 have made a huge impact in this regard, as remote working continues to grow, with no signs of a slowdown. Consequently, there is a continuous need for businesses to ensure collaboration and communication among team members, improve network traffic handling, and nullify data breach and system outage incidents. Unfortunately, most organizations’ IT infrastructures are still unprepared to face the transformation, calling for specialist managed IT service providers (MSPs) to address complex IT requirements and deal with massive workloads.

Today many businesses fail to secure their network proactively, manage their unified communications and collaboration (UCC), or oversee their end-user systems, despite working with an MSP. Why? Many MSPs only specialize in one or two aspects of IT infrastructure, such as VoIP or endpoint security. As a result, they fail to address the ever-evolving requirements of IT departments holistically.

This is where SecureNetMD does its magic. With over two decades of industry experience, the company provides HIPAA-compliant managed IT services to more than eight different verticals, including education, government, hospitality, healthcare, and many others. Its services range from preliminary network implementations to full, 24×7 helpdesk support services. "We have the knowledge and resources to support all facets of IT operations—not just a specific sub segment of it. This capability of providing all the services under one umbrella really makes us a one-stopshop," says Jack Berberian, CEO, SecureNetMD.

Unlike other service providers who typically rely on standardized antivirus and anti-malware programs, SecureNetMD deploys Carbon Black endpoint protection on the devices. It can look at all of the data packets and the signatures of different programs, preemptively saving clients before a cybersecurity incident occurs. Going the extra mile, SecureNetMD offers a link detection service that prevents malware from taking over critical IT systems—not only in clients' networks but also outside it. Whenever an employee receives a link on his or her email,
the solution automatically checks the link to ensure that it does not contain any malware or ransomware. "It provides an additional safeguard because ransomware attacks that take place do not occur from outside. Users initiate them inside of the network. Our solution enables clients from inadvertently clicking on links," says Berberian.

More importantly, SecureNetMD helped several organizations during the pandemic ensure data security when most of their employee base worked from home. "Home offices do not have a firewall or an intrusion prevention system (IPS). As such, it becomes difficult to protect sensitive information," says Berberian. The company provided their clients' remote employees with affordable endpoint devices that connect directly to office IPs, providing visibility and security throughout the network to address this need. As a holistic service provider, SecureNetMD did not just help clients ensure data security but enabled several healthcare entities to tackle the telehealth boom during the virus breakout. They also added an SMS platform to the VoIP portal that helped clients communicate with patients in a streamlined manner. Apart from this, SecureNetMD is a leader in providing Structured Cabling Services. The company has a fully staffed cabling team, including registered communications distribution designers. The team holds extensive knowledge in the design, integration, and implementation of telecommunications and data communications technology systems and related infrastructures. These experts play a vital role in installing versatile, scalable, and cost-effective systems that meet businesses' growing requirements pertaining to communication.

With such all-encompassing, all-in-one service offerings, SecureNetMD is looking forward to providing their clients a hassle-free and promising digital future. Currently, the company serves clients across 20 different states. In the coming days, it will expand its footprint to other states as well. Additionally, it will continue training its employees on new trends as new cyber threats continue to emerge every day. "We treat our clients like partners and believe in signing a long-term contract with them to positively impact their bottomline. As such, we have 98 percent client retention rate today," concludes Berberian.